Issue with main HarkerDev database affecting bell schedule

Incident Report for HarkerDev

Resolved

This incident has been resolved.

Posted May 27, 2022 - 12:22 PDT

Monitoring

We have implemented a fix, and the bell schedule should be fully operational now. We will continue to monitor the situation to confirm that the issue has been resolved.

Posted May 27, 2022 - 12:04 PDT

Identified

We have identified the cause of the issue and are actively implementing a fix.

Posted May 27, 2022 - 11:25 PDT

Investigating

We are experiencing an issue with our main database, which is preventing users from retrieving updates from the bell schedule.

Posted May 27, 2022 - 11:25 PDT

This incident affected: Bell Schedule (Web Application, Backend & API).