Issue with main HarkerDev database affecting some sites

Incident Report for HarkerDev

Resolved

This incident has been resolved.

Posted Sep 01, 2022 - 10:43 PDT

Monitoring

We have implemented a fix, and sites should be fully operational now. We will continue to monitor the situation to confirm that the issue has been resolved.

Posted Sep 01, 2022 - 00:29 PDT

Identified

We have identified the cause of the issue and are actively implementing a fix.

Posted Aug 31, 2022 - 07:40 PDT

Investigating

We are experiencing an issue with our main database, which is preventing users from properly accessing some sites.

Posted Aug 31, 2022 - 00:10 PDT

This incident affected: Bell Schedule (Web Application, Backend & API) and Spirit, Volunteering, College Counseling Drop-ins.