Issue with main HarkerDev server affecting some sites

Incident Report for HarkerDev

Resolved

This incident has been resolved.

Posted Jul 01, 2022 - 10:14 PDT

Monitoring

We have implemented a fix, and sites are coming back online now. We will continue to monitor the situation to confirm that all sites are fully operational again.

Posted Jul 01, 2022 - 09:50 PDT

Identified

We have identified the root cause of the downtime and are in the process of implementing a fix.

Posted Jul 01, 2022 - 09:50 PDT

Investigating

We are experiencing an issue with our main server, which is causing some sites to be unavailable.

Posted Jul 01, 2022 - 09:47 PDT

This incident affected: Bell Schedule (Web Application, Backend & API) and HarkerDev Website, Announcements, Spirit, Volunteering, LS/MS Summer Reading, Harker Pay, College Counseling Drop-ins.