Issue with main HarkerDev server affecting most sites

Incident Report for HarkerDev

Resolved

This incident has been resolved.

Posted Dec 06, 2023 - 15:54 PST

Monitoring

We have implemented a fix, and sites are coming back online now. We will continue to monitor the situation to confirm that all sites are fully operational again.

Posted Dec 06, 2023 - 12:46 PST

Identified

We have identified the root cause of the downtime and are in the process of implementing a fix.

Posted Dec 06, 2023 - 09:33 PST

Investigating

We are experiencing an issue with our main server, which is causing most sites to be intermittently unavailable.

Posted Dec 04, 2023 - 19:49 PST

This incident affected: Bell Schedule (Web Application, Backend & API) and HarkerDev Website, Harker Login System, Harker Activities, Announcements, Spirit, Volunteering, LS/MS Summer Reading.